TheySaid

The platform's core innovation is that its AI doesn't just collect responses; it probes users in real time about why they answered the way they did, adapts follow-up questions based on each response, and summarizes emerging themes automatically.

This AI-moderated approach delivers the depth of a human research interview at the scale and speed of a traditional survey.

The platform operates across four collection modes: AI Surveys (structured questions with rating scales, multiple choice, and open-ended questions), AI Interviews (deep conversational sessions that explore user experiences and opinions), AI Pulses (single-question surveys for quick NPS, CSAT, or CES measurements), and AI Polls (enhanced polls that ask users to explain their choices).

All four modes share the same AI engine, which moderates sessions, asks follow-ups, and generates summaries capabilities that previously required human research moderators to deliver.

TheySaid supports voice interactions alongside text, enabling conversational discovery sessions that capture more natural, unfiltered feedback than typed responses alone. The platform's multilingual support covers 70+ languages, making it practical for global research programs without translation overhead.

AI analytics automatically surface key learnings, recurring themes, and actionable recommendations from each feedback collection, dramatically reducing the time required to synthesize large volumes of qualitative responses.

The platform's security credentials are enterprise-grade: SOC II Type 2 and ISO 27001 certified, with GDPR compliance and HIPAA certification in progress.