Statuz

The platform allows teams to create and manage a hosted status page that reflects the current operational health of each service component APIs, web applications, databases, CDN, and third-party integrations and updates it in real time as incidents evolve.

Subscribers can sign up for automatic notifications via email, SMS, Slack, or webhook when status changes are published, ensuring affected users receive timely information without needing to poll the status page manually.

Statuz's incident management workflow guides teams through a structured response process: creating an incident with initial impact assessment, publishing updates at defined intervals as investigation progresses, and posting a resolution notice with root cause summary when the incident is closed.

This structured approach ensures that communication remains consistent and professional even during the chaotic early stages of a serious outage, when the temptation to delay updates until more information is available often results in a worse customer experience than frequent honest partial updates.

Incident history and post-mortem links can be published on the status page, demonstrating operational transparency that builds long-term customer trust.

The platform integrates with monitoring tools including PagerDuty, Datadog, New Relic, and Pingdom to automatically detect issues and trigger draft incidents for team review reducing the lag between a monitoring alert firing and a customer-facing status update being published.

Customization options allow teams to brand their status page with their own domain, colors, and logo, and control which services and metrics are publicly visible versus internal-only.