Social Intents

Trusted by over 50,000 businesses, Social Intents eliminates the need for support agents to switch between a dedicated chat interface and their daily workflow tools, dramatically reducing response time and making customer communication feel natural rather than burdensome for support teams.

The platform's AI chatbot capabilities are powered by the leading language models including ChatGPT, Anthropic Claude, and Google Gemini, available on all subscription plans at no additional charge.

Businesses can train the AI on their own website content, knowledge base articles, and custom documents, enabling the chatbot to handle up to 75% of incoming customer questions automatically 24 hours a day, 7 days a week without any human intervention required.

When a question falls outside the AI's scope, the platform seamlessly escalates to a human agent.

Social Intents is designed with team scalability in mind: there is no per-seat pricing on any plan, meaning organizations can add their entire support, sales, and success teams without incurring additional user costs.

The Starter plan accommodates up to 3 agents, while the Basic+ plan and higher tiers support unlimited agents making Social Intents economically practical for both small teams and large enterprise support organizations.

Proactive messaging features allow businesses to initiate conversations with website visitors based on behavior triggers rather than waiting for customers to reach out.