Sensay

The core workflow involves structured interviews with the knowledge holder, from which Sensay builds an AI persona that can answer questions in the person's voice and with their institutional knowledge.

The problem Sensay addresses is well-documented: organizations lose enormous institutional knowledge each time a senior employee departs, and successors typically spend 6-24 months reconstructing context that existed only in the departed person's head.

Sensay's AI replicas make this knowledge queryable and persistent, transforming tacit expertise into an organizational asset that survives employee turnover.

Beyond knowledge preservation, Sensay enables scaling of expertise across an organization: rather than routing every question about a technical domain or process to the one person who knows it, a Sensay replica can handle tier-1 and tier-2 queries independently freeing the expert for work that genuinely requires their judgment.

This reduces interruption costs for senior staff and speeds up knowledge transfer for new hires.

The platform also supports public-facing knowledge replicas: authors, educators, consultants, and public figures can create Sensay personas that interact with their audience at scale answering questions in their voice and style based on their published work, course content, or documented philosophy.

This extends the reach of knowledge workers beyond what is possible through individual interactions.