Parliant.AI
Parliant.AI is a tool designed to assist in customer experience gathering through AI-powered conversations. Its primary function is to conduct open-ended surveys, encouraging a conversational approach to data collection rather than traditional static form-based methods.
Expert Video Review by SEOGANT · March 2026
Distribution Score: 84/100 What is this? ⓘ
What is Parliant.AI?
Parliant AI is a communication intelligence platform that analyzes voice and video conversations to surface insights, track commitments, and improve communication effectiveness. Its AI processes meeting recordings and live calls to extract action items, identify key decision points, and generate structured summaries reducing the time participants spend on post-meeting documentation.
The platform's conversational analytics go beyond transcription: it tracks speaking time distribution, identifies questions that went unanswered, flags moments where conversation diverged from the agenda, and highlights follow-up commitments that need tracking.
These meta-level insights help teams reflect on the quality of their communication processes, not just the content of individual conversations.
Sales teams, product managers, and executive teams use Parliant AI to extract more value from the time invested in meetings and customer calls. The ability to reliably capture and track commitments who agreed to do what by when is particularly impactful in sales contexts where post-call follow-through directly determines revenue outcomes.
Who is Parliant.AI for?
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