An AI revenue orchestration platform with Deal Execution, Coaching, and AI CRO Agents that automates CRM data entry, analyzes sales calls for coaching moments, and provides pipeline insights from natural language queries, acquired by Salesforce in March 2026 to power Agentforce workflows.
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Momentum is an AI revenue orchestration platform that deploys AI agents across the sales workflow to reduce non-revenue-generating work for sales representatives and provide revenue operations leaders with real-time pipeline intelligence.
The platform's AI agents include a Deal Execution Agent that auto-fills data across CRM systems, a Coaching Agent that analyzes every sales call for key moments such as product positioning and objection handling, and an AI CRO Agent that generates pipeline briefs and insights from plain-language queries for revenue operations leaders.
Salesforce signed a definitive agreement to acquire Momentum and completed the acquisition on March 2, 2026, making it the tenth acquisition Salesforce completed in a six-month period.
The acquisition is specifically intended to extend the capabilities of Agentforce 360 and Slackbot with Momentum's universal ingestion engine, which captures interactions from third-party video applications including Zoom and Google Meet and applies those insights to agentic workflows.
The integration brings unstructured conversation data from video calls into Salesforce's AI workflow infrastructure.
The Deal Execution Agent addresses the persistent CRM data hygiene problem that plagues most sales organizations. Sales representatives consistently under-log call details, contact updates, and deal progress because the manual data entry process competes with selling time.
Momentum claims to save each sales representative one hour of non-revenue-generating work per day and boost CRM data collection by 75 percent through automated capture and entry from call recordings, emails, and other interaction sources.
The Coaching Agent analyzes every sales call rather than the small sample of calls that a sales manager can personally review. This complete coverage means coaching insights are based on the full picture of rep performance rather than the handful of calls a manager happens to observe or listen to after the fact.
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Momentum is a tool that seamlessly integrates artificial intelligence in the sales and customer success process. Leveraging AI, it creates summaries of every sales call, which are shared in Slack and automatically saved as a note in Salesforce. Momentum is equipped with several key features such as AI call notes, MEDDIC Autopilot, Email Follow Ups, Contact Automation, and Ask Momentum. AI call notes capture information of every call making it a valuable tool for data capture. Momentum's MEDDIC Autopilot syncs these insights to the CRM, facilitating instant data entry. The Email Follow Ups feature helps in sending appropriate messages, improving communication efficiency. Momentum also assists with CRM hygiene by capturing past call data, enhancing data capture accuracy. The Ask Momentum feature allows users to ask questions about deals, offering quick responses to sales and customer success queries. Additionally, it enables automated workflows and approval workflows, further easing the process. It offers special benefits to sales leaders and sales reps by increasing visibility to every deal and reducing time spent on administrative tasks respectively. Through AI efficiency, the tool embeds AI in business processes, contributing to efficiency and accuracy in the workflow. Alternatives: Metaview
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