Invent | AI Assistants

The platform is designed to let teams create functional, brand-aligned AI assistants in under ten minutes without developer involvement, connecting to WhatsApp, website chat, Instagram, email, and other channels through a unified assistant that requires no separate setup for each deployment target.

Invent is SOC 2 Type 2 certified, reflecting its commitment to enterprise-grade security and compliance.

The assistant creation process centers on knowledge base configuration, instruction definition, and context engineering the three elements Invent identifies as foundational to AI assistant quality.

Teams upload product documentation, FAQs, pricing information, and policy documents to form the knowledge base that powers the assistant's responses. Instructions define the assistant's behavioral parameters, tone, escalation rules, and out-of-scope response handling.

Context engineering refines how the assistant maintains conversational continuity and uses prior interaction data to deliver more relevant responses over time.

Invent supports long-term memory and conversation context within each assistant, enabling the AI to reference previous conversations with a returning user to provide more personalized and efficient assistance.

Lead capture and booking automation allow the assistant to qualify prospects during conversation and schedule calls automatically through Google Calendar, Cal.com, and Calendly integrations turning customer service interactions into sales pipeline events without requiring human handoff for routine scheduling.