FastBots

Connect your data sources uploaded documents, website URLs, FAQs, or YouTube transcripts and FastBots builds a retrieval-augmented chatbot that answers visitor questions using your specific content as its knowledge base, not generic internet information.

The platform supports a wide range of data ingestion formats: PDFs, DOCX files, plain text, website URLs (which it crawls automatically), and YouTube video transcripts.

This flexibility means businesses can train a chatbot on the full breadth of their existing content product documentation, help center articles, blog posts, and video content without reformatting anything for upload.

As the underlying content changes, retraining can be triggered with a single click to keep the bot current.

FastBots' white-label option allows agencies and resellers to offer AI chatbots to their clients under their own brand including custom bot names, avatars, color schemes, and conversation starters without the client seeing any reference to FastBots or its underlying technology. This makes it commercially straightforward for agencies to productize AI chatbot services as a managed offering.

The platform's conversation analytics dashboard tracks every chatbot interaction, recording which questions were asked, how the bot responded, and where it failed to find a good answer.

These conversation logs serve a dual purpose: they reveal gaps in the training content (topics the bot struggles with that could be addressed by adding documentation) and provide sales intelligence about what visitors are most interested in before reaching a human.