Automatic Chat

The platform simplifies the process of creating content-grounded chatbots by ingesting a company's website pages, documentation, and other text sources to build a knowledge base that powers contextually accurate responses rather than generic AI outputs.

This content-first training approach ensures that the deployed chatbot answers questions with information specific to the company's products, services, and policies rather than drawing on general AI knowledge that may be inaccurate or irrelevant to the user's actual question.

Automatic Chat provides website owners with a quick setup process that requires no coding knowledge, allowing them to go from knowledge source connection to a live chatbot embedded on their website in a short time.

The chatbot's appearance can be customized to match the website's branding, and its conversational behavior can be configured to align with the company's preferred communication style and escalation preferences when questions fall outside the AI's defined scope.

Analytics on chatbot interactions provide insights into the most common visitor questions, helping website owners identify content gaps and frequently needed information that could be better surfaced on the site itself.

Automatic Chat targets small and medium-sized businesses, service providers, and SaaS companies that want to provide immediate, accurate responses to website visitors' questions without staffing live chat agents around the clock.

Its focus on training on existing website and documentation content makes it particularly practical for businesses that have already invested in creating helpful information but struggle to make that information findable and accessible to visitors who do not know exactly where to look.